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Privacy Policy

At PikFreshFood, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us when you create an account, place an order, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you about your account and orders.
  • To improve our platform and services.
  • To send you promotional communications (if you opt-in).
  • To ensure the security of our platform and prevent fraud.

3. Information Sharing

We share your information with vendors only to the extent necessary to fulfill your orders. We do not sell your personal data to third parties. We may share data with service providers who assist in our operations (e.g., payment processors, delivery services).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account settings or contact our support team for assistance with your data rights.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform and analyze site traffic.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our data protection team at privacy@pikfreshfood.com.

Last Updated: October 16, 2026